Privacy
User privacy in Farbanu
1. Collecting user information
Farbanoo receives information such as address, phone number, email, name, national code or economic code from users to purchase, post a comment, or use the site’s features in order to provide secure services in accordance with e-commerce laws.
2. Contact information validation
The information recorded in the profile (email and phone number) are the only official ways to contact the customer. It is essential to enter this information correctly and completely; otherwise, the company may request additional information.
3. Using other people's information to deliver orders
Users can enter the details of another person to receive an order. The company will only use this information for that order.
4. Marketing and information use
The Company may use users’ information for communication, content optimization, marketing research, and sending emails or SMS about services and events. Users can unsubscribe from the newsletter.
5. User review and comment management
Farbanoo can edit user reviews and comments and, if there is criminal content, use the recorded information for legal action.
6. Responsibility for passwords and information confidentiality
The user is responsible for maintaining the password. The company considers their identity and personal information confidential and will only provide it to the competent authorities if legally required.
7. Data security and use of cookies
Like other websites, Shirin Shahd Tabarestan uses IP and cookies. However, unauthorized access to information is prevented by using protocols and security layers.
8. Unsubscribe from emails and newsletters
Users can stop receiving promotional and informational messages by clicking the “Unsubscribe” option at the bottom of emails.
9. Commitment to privacy
Farbanoo does its utmost to protect users’ information to provide a safe, convenient, and enjoyable online shopping experience.
